Voice Order Kiosks Conversational AI

Voice Ordering Systems with Conversational AI, Digital Avatars, Smart City and Accessibility

Voice Order Kiosks with Generative AI

Voice order and Voice Assist are the trend right now. At InfoComm 2023, 22Miles won Best of Show with their wayfind with AI Link to article.

At the recent NRA show we displayed generative AI virtual assistance example on a kiosk from SapientX.

One of the more "in production" is the Verneek solution which just finished trials and tests in Sprouts Supermarket. Verneek is a prime NVIDIA partner and NVIDIA is very invested in conversational AI. Their newest iteration does multi-language on the fly. There is also a "behind the scenes" video available.

You can contact us at [email protected] or our contact page. For a list of Voice Order kiosk solutions visit our companies page.

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Conversational AI Voice For Shopping Advice and Sprouts

New product released by Verneek — From retailsystems.org

Good conversation with Verneek, based in NYC. Their conversational AI has been deployed in supermarkets for 70+ days and getting feedback.  Very impressive since dynamically generated answers are on the table and not picking from a stock stable.

The shopper scans a barcode and then conducts voice conversation with AI.

  • No downloading of yet another app  (eliminates app-fatigue)
  • no typing, purely voice (but not exclusively). Women with long fingernails will like this…
  • Multiple conditional factors don’t scare the AI
  • No creepy avatar
  • Mobile is required but stationary shopping stations (with print) are an option (ie kiosks)
  • On tap is the ability to preset negative factors (e.g. never show me high sugar or high fructose for example)
  • Can suggest “related deals” or better deals much like Amazon does.
  • All in all, super-impressed with this first generation
  • Available and shipping.  Not the usual pre-release invest in me trial balloon.
  • One side benefit to this is the enhancement provided to InstaCart-related picks.  An employee must physically go out into the store and check stock and potential subs on a typical 5 item picklist. That eats up a ton of CPU cycles so to speak.

Note too that we have an additional demo video which is private but available on request.  One of the best demos we have seen in our 30+ years we should add. [email protected] and identify yourself.